Implementation and continuing support
A clear plan for putting the product to work.
A useful deployment starts with the work to be done, the people responsible and the evidence needed to accept the result. Our proposed approach covers setup, verification and support as requirements change.
Software and services
Software, implementation and continuing support.
We’re developing connected software with the setup and support needed to put it to work.
- 01
Software
One place to follow requirements, decisions and the records behind them.
- 02
Implementation
A defined engagement to configure the agreed workflow, prepare authorized data or integrations, train users and verify the result. Deliverables and fees would be agreed separately.
- 03
Continuing support
Ongoing product maintenance and practical help as requirements change. Support terms would distinguish included assistance from separately scoped integration upkeep or managed services.
Define the work, verify the result and plan for support.
Proposed approach. Availability, scope, fees and service levels require a separate agreement.
- 01
Define the outcome
Identify the workflow, current tools, responsible owners and the evidence that would demonstrate an acceptable result.
- 02
Agree the scope
Specify the service provider, permitted inputs, responsibilities, dependencies and acceptance criteria before implementation begins.
- 03
Configure and verify
Configure the agreed workflow, carry out authorized migration or integration work, train users and test representative cases, including exceptions and recovery.
- 04
Support ongoing use
Agree maintenance, change handling and escalation responsibilities. Distinguish included product support from separately scoped managed services.
What to expect.
Will PursuitBasis replace our existing systems?
The product is intended to work alongside suitable CRM, ERP, project and accounting systems. Supported integrations and their limits would be specified for an agreed deployment. This website has no live connectors.
What can we purchase today?
The broader software is still in development. Availability, pricing and the scope of any implementation or support engagement will be confirmed before work begins.
Can we share business files here?
This website has no upload or request-form feature. Start with a general description of the work. Data rights, approved transfer methods and handling arrangements must be agreed before nonpublic materials are shared for any future engagement.
Start a conversation
Where does the handoff get difficult?
Describe the work, the tools involved and what a useful result would look like. A general description is enough to begin.
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